Terms of service

AUREA TERMS OF SERVICE

By visiting our website and/or purchasing from AUREA, you agree to these Terms of Service. These terms apply to all users of our website and customers who purchase our products.

Products and Availability

We make every effort to display our products, colors, sizes, descriptions, and images as accurately as possible. Actual colors may vary slightly depending on your device or screen. All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.

Prices and Payments

Prices are displayed in U.S. dollars unless otherwise stated. Prices, promotions, and product availability may change without prior notice. Payment must be successfully authorized before an order can be processed.

Orders

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, payment issues, incorrect pricing, product unavailability, or inaccurate customer information. If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

Shipping

Shipping times are estimates and may vary due to carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control. Customers are responsible for providing a complete and accurate shipping address.

Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Eligible return requests must be submitted within 14 days after receiving the order and must meet the conditions stated in that policy.

Shapewear and Hygiene

For hygiene reasons, certain intimate or shapewear products may not be eligible for return once opened, tried on, worn, or removed from their original protective packaging, except where required by applicable law.

Intellectual Property

The AUREA name, branding, logos, designs, photographs, graphics, text, and other original content displayed on our store may not be copied, reproduced, distributed, or used for commercial purposes without authorization, except as permitted by applicable law.

Prohibited Use

You may not use our website or products for unlawful purposes, attempt to interfere with the operation or security of the website, submit fraudulent information, or violate the rights of AUREA or any third party.

Third-Party Services

Our store may use third-party services, including Shopify and payment, shipping, analytics, advertising, and social media providers. Your use of certain third-party services may also be subject to their respective terms and policies.

Limitation of Liability

To the extent permitted by applicable law, AUREA will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products. Nothing in these Terms limits rights or remedies that cannot legally be excluded.

Changes to These Terms

We may update these Terms of Service from time to time. The version published on our website will apply from its effective date.

Contact

Questions about these Terms of Service may be sent to aureaactive10@gmail.com.